Privacy Policy

Privacy Policy

Introduction

Welcome to https://adult-adhd-assessment.thebestlocalpro.com (referred to as “Adult ADHD Assessment,” “we,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from users visiting our website and utilizing our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://adult-adhd-assessment.thebestlocalpro.com.
  2. All applications, software, and tools offered by Adult ADHD Assessment.
  3. Services accessed through our platforms or associated with our products.
  4. Interactions between users and our team, whether via emails, calls, or text messages.

Please note that this policy does not extend to third-party services or websites linked to ours but operated independently. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy outlines the following activities we engage in regarding your personal information:

  1. Account Management: We process data when you create an account, log in, or use our services as an authorized user.
  2. Communication: You may receive communications from us, including newsletters, promotional materials, and updates about our services via email, phone, or SMS.
  3. Data Collection: We gather various types of personal data to enhance your experience and provide tailored services.

Personal Data Collection

The personal data we collect includes:

  1. Account Information: This comprises usernames, passwords, and account settings preferences.
  2. Payment Details: Credit card numbers, billing addresses, and payment history are securely stored for transaction processing.
  3. Financial Records: We may retain records of financial transactions to fulfill legal obligations and resolve disputes.
  4. Purchase Data: Details about products or services you’ve purchased from us, including order history.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data for analytics purposes.
  6. Location Data: Information about your geographical location when using our location-based services.
  7. Feedback and Reviews: Comments, ratings, and reviews you submit to help us improve our products and services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may access your public profile information.
  9. Product Usage Data: How you interact with our products, including features used and preferences set.

We collect this data through various means: user input forms, account settings, direct interactions with our support team, analytics tools, and third-party service providers.

Cookies

Adult ADHD Assessment uses cookies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functionalities of our site, such as allowing you to log in.
  2. Preference Cookies: Remembering your preferences for a personalized experience.
  3. Analytics Cookies: Tracking user behavior to analyze and improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can customize your settings.

Retention and Deletion

We retain personal data as necessary for the following purposes:

  1. Providing and improving our services.
  2. Complying with legal obligations.
  3. Resolving disputes or investigating fraudulent activity.
  4. Personalizing user experiences.

Once the data is no longer required, we delete it from our systems, ensuring it is anonymized before disposal to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption of data at rest and in transit to prevent unauthorized access.
  2. Engaging secure third-party processing partners who adhere to strict data protection standards.
  3. Regular security assessments and updates to protect against emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or store personal information from minors. If you believe we have collected such data by mistake, please contact us immediately, and we will take appropriate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access to your information and details about how it is processed.
  2. Correction or rectification of inaccurate data.
  3. Erasure (right to be forgotten) under specific circumstances.
  4. Restriction or object to the processing of your data.
  5. Portability of data, allowing you to receive a copy in a structured format.
  6. Right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  7. Right to file appeals or complaints with relevant data protection authorities.

To exercise these rights or have any data-related queries, please reach out to our privacy team at [email protected] or via postal mail to the address provided on our website.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting the updated policy on our website. We encourage users to review this page periodically for the latest information on our privacy practices.

Contact Information

For any questions, concerns, or requests related to your privacy: